What information do we collect?

When you interact with us, we may collect your name, email address, phone number, company name, website address and any details you choose to share in your messages. If you request a quote or an audit, we may also collect information about your business and your website so we can prepare an accurate response.

How do we collect information?

We collect information whenever you interact with us. For example, when you fill a contact or audit form, call or message us on WhatsApp, email us, or connect with us on social media, you knowingly provide us with your personal information. Our website may also collect standard technical data automatically, such as your browser type, device, pages visited and approximate location, through cookies and analytics tools.

Cookies and analytics

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our pages. We use tools such as Google Analytics to measure traffic and improve our website and services. These tools collect information in aggregate form and do not personally identify you. You can disable cookies in your browser settings at any time, though some parts of the site may not work as smoothly without them.

How do we use your information?

Yeh heading ke neeche pehle ek line, phir bullets lagayen:

We use the information you provide to:

• Respond to your enquiries, quotes and audit requests
• Deliver and manage the services you hire us for
• Send updates about your project and our services, where you have agreed to receive them
• Improve our website, services and customer experience
• Meet legal and accounting requirements

Do we share your information?

We do not sell, rent or trade your personal information to anyone. We only share information with trusted service providers who help us operate, such as hosting, email and analytics platforms, and only to the extent needed for them to perform their work. We may also disclose information where the law requires it.

How do we protect your information?

We take reasonable technical and organizational measures to keep your information secure, including secure hosting, restricted access and up to date software. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

How long do we keep your information?

We keep your information only as long as needed for the purposes described in this policy, or as required by law. If you ask us to delete your information, we will do so unless we are legally required to keep it.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. You may also opt out of marketing messages at any time. To exercise any of these rights, contact us at [info@cyborgsols.com] and we will respond as quickly as we can.

Third party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of websites we do not own or manage, so we encourage you to read their policies when you visit them.

Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date at the top. Continued use of our website after changes means you accept the updated policy.

Making a complaint

If you have a concern about how we handle your information, contact us at [info@cyborgsols.com] with the details of your concern. We will review your complaint, investigate whether the right procedures were followed and respond to you appropriately. We aim to complete this within 15 working days of receiving your complaint, though in some cases it may take longer.

Contact us

[Office address], Office#213, First Floor, City Mall, Chen One Rd, D Ground Block B People’s Colony No 1, Faisalabad, 38000, Pakistan

Phone and WhatsApp: 0310 8222299

Email: [info@cyborgsols.com]