Terms & Conditions

Terms & Conditions

for Cyborg Solutions

Who we are

Cyborgsols is a digital agency providing web development, digital marketing, graphic design and related services. Our website address is cyborgsols.com. By using our website or hiring our services, you agree to these terms and conditions.

Our services

We provide services including web development, e-commerce development, search engine optimization, digital marketing, social media marketing, pay per click management, graphics designing and branding. The exact scope of work for any project is defined in the proposal or agreement shared with you before the project begins.

Quotes and payments

All quotes are prepared based on the requirements you share with us and remain valid for 30 days unless stated otherwise. Projects begin after the agreed advance payment is received. Remaining payments follow the schedule agreed in your proposal. Prices may change if the project scope changes after work has started, and any such change will be discussed and agreed with you first.

Client responsibilities

To deliver your project on time, we need timely cooperation from your side, including content, images, logins, approvals and feedback. Delays in providing required materials or approvals may extend the delivery timeline. You confirm that any content you provide to us is owned by you or properly licensed, and does not violate any law or third party rights.

Revisions

Every project includes the revision rounds mentioned in your proposal. Revisions cover adjustments within the agreed scope. Requests that go beyond the original scope, such as new pages, new features or a change of direction after approval, are quoted separately as additional work.

Project timelines

We treat deadlines as commitments and deliver within the timeline agreed in your proposal. Timelines begin once the advance payment and required materials are received. If a delay occurs from our side, we will inform you promptly with a revised date.

Ownership and intellectual property

Once your project is fully paid for, ownership of the final deliverables transfers to you, including design files and website content created for you. We retain the right to display completed work in our portfolio and marketing materials unless you request otherwise in writing. Third party elements such as stock images, fonts, plugins and themes remain subject to their own licenses.

Third party services

Websites and campaigns often depend on third party services such as hosting providers, domain registrars, payment gateways, advertising platforms and social media networks. We are not responsible for changes, outages, policy decisions or costs imposed by these third parties. Any fees charged by them, such as hosting renewals or ad spend, are separate from our service charges unless stated otherwise in your proposal.

Cancellations and refunds

If you cancel a project after work has started, payment is due for the work completed up to the cancellation date. Advance payments cover work already begun and are not refundable once the project is underway. If we are unable to deliver the agreed work for reasons within our control, we will refund the payment for the undelivered portion.

Marketing results

We follow proven strategies and best practices in SEO, advertising and social media, and we report results transparently. However, rankings, traffic, engagement and sales depend on many factors outside any agency’s control, including search engine algorithms, platform policies, competition and market conditions. We do not guarantee specific rankings, follower counts or revenue figures, and you should be cautious of anyone who does.

Website content and accuracy

We work to keep the information on our website accurate and up to date, but we do not warrant that all content is complete or error free at all times. The content on this website is for general information and does not constitute professional advice for your specific situation.

Limitation of liability

To the maximum extent permitted by law, Cyborgsols is not liable for any indirect, incidental or consequential losses arising from the use of our website or services, including loss of profits, data or business opportunities. Our total liability for any claim is limited to the amount you paid us for the specific service connected to that claim.

Links to other websites

Our website may contain links to external websites. We are not responsible for the content, policies or practices of websites we do not own or manage.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page with the updated date at the top. Continued use of our website or services after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of Pakistan. Any dispute arising from these terms or our services will be subject to the courts of Lahore, Pakistan.